To enhance the accuracy of the analytics data, you can define the internal domains for your organization. By differentiating between real leads and internal users testing the board, you will gather analytics and reports that accurately represent genuine traffic and engagement. 

By default, Folloze pre-selects as internal domains: Folloze.com and your organization’s domain name.  

As an Admin, you can manually add additional domains used for testing purposes and any other domain considered as internal. If necessary, you can remove a domain from the list.

To define internal domains: 

1. Go to Company Admin > User Management > Settings. A default list of internal users is displayed. 
2. To add an additional domain, enter the domain name in the text box. 
3. To remove a domain from the list, delete the name.  

    

   

Viewing analytics data 

The list of internal domains is reflected in the Analytics data on your board.  

The Pulse table and reports in the Reporting Center can be filtered by lead type. Internal users are taken from the list of defined internal domains.

Filtering by external leads ensures you will get an accurate report of the actual traffic coming to your board.   

•  Pulse table

   

  

 

• Report Center

   

  

Internal domains are also reflected in other sections within the Folloze platform.  

• In the Company Admin Settings section, keep the setting Show internal accounts in account engagement disabled in order to view only external users' activity on the Account Engagement dashboard. By default, the setting is disabled. 
• When you select ‘Do not alert on internal viewers’ on a board’s settings, the internal viewers refer to the defined internal domains.